Privacy at Amar Pora at a Glance
We collect only the essential academic and transactional data needed to provide premium online exam preparation, courses, revision programmes, and secure student wallet transactions. We do not sell, rent, or trade your personal information to third-party advertisers.
01. Who We Are & Scope of Policy
Amar Pora (amarpora.com) is an educational technology and learning management platform designed for Bangladeshi students preparing for board exams, university admissions, and professional competitive tests.
This Privacy Policy explains how Amar Pora ("we", "us", or "our") collects, uses, stores, and protects personal data when you create a student account, purchase course enrollments, participate in revision programmes, top up or spend from your platform wallet, or interact with our learning applications.
02. Information We Collect
We collect information you provide directly and data generated through your active usage of the platform:
Personal & Academic Profile
Full name, email address, mobile phone number, academic institution, target examination level (e.g. HSC, SSC, University Admission), and optional profile avatar.
Wallet & Financial Logs
Transaction reference numbers (TrxID), payment gateway timestamps, top-up amounts, invoice IDs, and current balance. We never store credit card numbers, ATM PINs, or MFS wallet secret passwords.
Learning Progress & Analytics
Enrolled course IDs, completed video lessons, revision question attempts, MCQ score cards, submitted assignments, and study schedule bookmarks.
Device & Security Telemetry
IP address, browser type, device identifiers, session timestamps, and device limit counters to prevent unauthorized simultaneous logins and account sharing.
03. Anti-Fraud, Anti-Spam & Wallet Safeguards
Amar Pora has built-in automated fraud detection algorithms and human audits to protect students and platform integrity:
- Fake Payment Slips & TrxIDs: Submitting non-existent, duplicate, or manipulated transaction IDs for wallet top-ups triggers instant automated flags and account review.
- Spam & Automated Bots: Rate limiting and bot mitigation tools prevent automated scraping of question banks, spamming in discussion comments, and fake account generation.
- Account Sharing & Reselling: Logins are monitored against device limits. Accounts detected circulating across multiple remote devices will be restricted.
Data recorded during suspected fraud attempts (including IP addresses, payment timestamps, and device fingerprints) may be preserved as evidence and, if necessary, reported to relevant cyber law enforcement authorities.
04. How We Use Your Information
- ✓ Service Delivery: Providing access to courses, live sessions, revision packs, and instant question evaluations.
- ✓ Financial Accounting: Crediting your platform wallet, debiting enrollment fees, issuing downloadable PDF invoices, and reconciling payment gateway logs.
- ✓ Security & Device Limits: Verifying authenticated sessions, enforcing authorized device limits, and protecting accounts against takeover.
- ✓ Academic Communication: Sending critical course updates, exam schedules, revision reminders, and system notifications.
05. Data Sharing & Third Parties
We do not sell student data. We only share necessary data with trusted infrastructure providers bound by confidentiality:
- Payment Processors (MFS & Banks): Required to verify transaction status for wallet top-ups.
- Cloud Hosting & Content Delivery: Secure cloud servers hosting course video streams and database backups.
- Transactional SMS & Email Services: Automated delivery of password resets, login alerts, and invoice confirmations.
- Legal Compliance: When required by court order, statutory regulation, or valid law enforcement request.
06. Your Rights & Account Control
You have full ownership of your student profile:
07. Updates & Contact
We may revise this Privacy Policy periodically to reflect enhancements in educational offerings or regulatory obligations. When changes are made, we update the "Last Updated" date at the top of this page. Continued use of Amar Pora signifies acceptance of the revised terms.
For privacy inquiries or data requests, contact our compliance officer at support@amarpora.com.